---
title: Epec's Blog | Julie das Neves
description: "Julie has been in the manufacturing industry for decades and has been a valuable team member at Epec for over 14 years. As Epec's Customer Service Assistant Manager, Julie directs communications within the customer service department to ensure proper decision making in interactions with customers. She works closely with customers and the planning and logistics department on pricing, order entries, and quality issue resolution. She also trains the customer service team on proper procedures for quoting, order entries, and CAM software.\n\nJulie previously held positions in the inventory control and accounts payable/receivable departments while at Velvet Drive Transmissions, a company specializing in marine and industrial transmissions.\n\nJulie is an alum of the Greater New Bedford Regional Vocational Technical High School, where she studied data processing and graduated with high honors."
---

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  [Battery Packs![Custom Battery Packs](https://www.epectec.com/images/new-nav/flyout-battery-packs.png "Batteries and Custom Battery Packs")](https://www.epectec.com/batteries/)
  
  ---
  
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  ---
  
  [User Interfaces![User Interfaces](https://www.epectec.com/images/new-nav/flyout-user-interfaces2.png "User Interfaces Product Solutions")](https://www.epectec.com/user-interfaces/)

  [Cable Assemblies![Cable Assemblies](https://www.epectec.com/images/new-nav/flyout-cable-assemblies.png "Cable Assemblies")](https://www.epectec.com/cable-assemblies/)
  
  ---
  
  [Flexible Heaters![Flexible Heaters](https://www.epectec.com/images/new-nav/flyout-flexible-heaters.png "Flexible Heaters")](https://www.epectec.com/flexible-heaters/)

  [Printed Circuit Boards![Printed Circuit Boards](https://www.epectec.com/images/new-nav/flyout-printed-circuit-boards2.png "Printed Circuit Boards")](https://www.epectec.com/pcb/)
  
  ---
  
  [EC Fans & Motors![EC Fans and Motors](https://www.epectec.com/images/new-nav/flyout-fans-and-motors.png "EC Fans and Motors")](https://www.epectec.com/fans-motors/)
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# Epec's Blog | Electronics Manufacturing Solutions

![Julie das Neves](https://blog.epectec.com/hubfs/Blog-Authors/profiles-jdasneves.jpg "Julie das Neves")

## Julie das Neves

Julie has been in the manufacturing industry for decades and has been a valuable team member at Epec for over 14 years. As Epec's Customer Service Assistant Manager, Julie directs communications within the customer service department to ensure proper decision making in interactions with customers. She works closely with customers and the planning and logistics department on pricing, order entries, and quality issue resolution. She also trains the customer service team on proper procedures for quoting, order entries, and CAM software. Julie previously held positions in the inventory control and accounts payable/receivable departments while at Velvet Drive Transmissions, a company specializing in marine and industrial transmissions. Julie is an alum of the Greater New Bedford Regional Vocational Technical High School, where she studied data processing and graduated with high honors.

### Recent Posts

---

## [What It Really Means To Have a Dedicated Account Manager](https://blog.epectec.com/what-it-really-means-to-have-a-dedicated-account-manager)

[![Julie das Neves, Customer Service Assistant Manager](https://blog.epectec.com/hubfs/Blog/photo-of-customer-service-employee.jpg "Julie das Neves, Customer Service Assistant Manager")](https://blog.epectec.com/what-it-really-means-to-have-a-dedicated-account-manager)

 Written by [Julie das Neves](https://blog.epectec.com/author/julie-das-neves)   
Posted on April 20, 2016 at 3:37 PM

- [Tweet](https://twitter.com/share)

At Epec our goal is to provide customers with an exceptional experience. All of our account managers respond promptly, accurately, and are knowledgeable about products, processes, and services. Each account manager goes through an introductory training course with each department’s manager, so they are equipped to respond to incoming requests.

[Read More](https://blog.epectec.com/what-it-really-means-to-have-a-dedicated-account-manager)

[All posts](https://blog.epectec.com/all)

---

### Recent Posts

---

### Posts by Topic

- [Printed Circuit Boards (161)](https://blog.epectec.com/topic/printed-circuit-boards)
- [Product Design (138)](https://blog.epectec.com/topic/product-design)
- [Battery Packs (121)](https://blog.epectec.com/topic/battery-packs)
- [Cable Assemblies (102)](https://blog.epectec.com/topic/cable-assemblies)
- [Flex & Rigid-Flex PCB's (95)](https://blog.epectec.com/topic/flex-rigid-flex-pcbs)
- [Electronics Industry (61)](https://blog.epectec.com/topic/electronics-industry)
- [User Interfaces (55)](https://blog.epectec.com/topic/user-interfaces)
- [Quality Solutions (33)](https://blog.epectec.com/topic/quality-solutions)
- [Flexible Heaters (30)](https://blog.epectec.com/topic/flexible-heaters)
- [Events, Training, and Support (9)](https://blog.epectec.com/topic/events-training-and-support)
- [RF Products (7)](https://blog.epectec.com/topic/rf-products)
- [CNC Machining (3)](https://blog.epectec.com/topic/cnc-machining)
- [Fans & Motors (1)](https://blog.epectec.com/topic/fans-motors)

See All

---

---

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##### Support & Contact

Our knowledgeable staff has many years of experience in the industry. We welcome the opportunity to put our skills to work for you! Please contact us with any questions or requests.

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- [(888) 995-5171](tel:888-995-5171)

---

###### Certifications

[![UL Certified Manufacturer](https://www.epectec.com/images/certified-ul.png "UL Certified Manufacturer")](http://www.ul.com/) [![ITAR Registered Manufacturer](https://www.epectec.com/images/certified-itar.png "ITAR Registered Manufacturer")](https://www.epectec.com/operations/itar-registered.html) [![RoHS Compliant Manufacturer](https://www.epectec.com/images/certified-rohs-compliant.png "RoHS Compliant Manufacturer")](https://www.epectec.com/pcb/rohs-compliant.html) [![ISO9001 Certified Manufacturer](https://www.epectec.com/images/certified-iso9001.png "ISO9001 Certified Manufacturer")](https://www.epectec.com/operations/approvals.html) [![ISO27001 Certified Manufacturer](https://www.epectec.com/images/certified-iso27001.png "ISO27001 Certified Manufacturer")](https://www.epectec.com/operations/approvals.html)

---

- ##### About
- [Company Overview](https://www.epectec.com/about/overview/)
- [Our History](https://www.epectec.com/about/our-history/)
- [Culture](https://www.epectec.com/about/culture/)
- [Industries Served](https://www.epectec.com/about/industry/)
- [Acquisitions](https://www.epectec.com/about/acquisitions.html)

- ##### Operations
- [Operational Excellence](https://www.epectec.com/operations/)
- [Quality Philosophy](https://www.epectec.com/operations/quality-philosophy.html)
- [Quality Assurance Process](https://www.epectec.com/operations/quality-assurance-process.html)
- [Global Operations](https://www.epectec.com/operations/global-operations.html)
- [Logistics & Supply Chain](https://www.epectec.com/operations/logistics-and-supply-chain.html)
- [Inventory Stocking](https://www.epectec.com/operations/inventory-stocking.html)
- [Approvals](https://www.epectec.com/operations/approvals.html)
- [ITAR Registered](https://www.epectec.com/operations/itar-registered.html)

- ##### Engineering
- [Engineering Overview](https://www.epectec.com/engineering/overview/)
- [Engineering Support](https://www.epectec.com/engineering/support/)
- [Design Services](https://www.epectec.com/engineering/design-services/)
- [EpecDFx™](https://www.epectec.com/engineering/epecdfx/)
- [Free DFM File Check](https://www.epectec.com/engineering/free-dfm.html)
- [PCB Impedance Calculator](https://www.epectec.com/engineering/impedance-calculator.html)

- ##### Products
- [Overview](https://www.epectec.com/products/)
- [Battery Packs](https://www.epectec.com/batteries/)
- [Flex & Rigid-Flex PCBS](https://www.epectec.com/flex/)
- [Cable Assemblies](https://www.epectec.com/cable-assemblies/)
- [Printed Circuit Boards](https://www.epectec.com/pcb/)
- [CNC Machining](https://www.epectec.com/cnc-machining/)
- [User Interfaces](https://www.epectec.com/user-interfaces/)
- [Flexible Heaters](https://www.epectec.com/flexible-heaters/)
- [EC Fans & Motors](https://www.epectec.com/fans-motors/)

##### Social Community

Join our Social Community and keep in touch with all our latest technology investments, current news, upcoming events, and promotions.

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---

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