Blog | Manufacturing Solutions

Marc Leclair - Vice President of Operations

Marc Leclair - Vice President of Operations
Marc Leclair has spent 15 years working with both start-ups and industry leaders. Marc specializes in new product operations, strategic development, and leader performance initiatives. He is also well versed in corporate transition, six sigma project management, lean operations, and workforce development. He earned his Master of Science Degree in Quality Assurance from California State University, in part by conducting research on quality assurance methods and their effects on profitability. Marc has also earned a Bachelor Degree in Electrical Engineering. Marc is an active member in American Society for Quality (ASQ), where he's held many leadership roles such as section chair and web master. In Charlotte NC, he founded the section's Community Outreach program, which provides pro bono services to help non-profit organizations streamline operations, reduce costs, and improve their product and service quality. He's also served as a public speaker and a teacher, presenting on various topics like Cost of Quality and Quality Engineering.

Recent Posts


RMA Process and Root Cause Analysis in Manufacturing

Written by Marc Leclair - Vice President of Operations
Posted on May 11, 2017 at 12:34 PM

We find that Return Merchandise Authorizations (RMAs) are a powerful statement of a customer’s level of dissatisfaction. RMAs can offer evidence that a manufacturing process fell short of its goal, there was a lack of communication throughout processes, or even  misdiagnosed a problem. In any case, we stand behind our product and are ready to support our customer.

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How Your Organization Can Improve - The Epec A3 Process

Written by Marc Leclair - Vice President of Operations
Posted on March 3, 2017 at 3:17 PM

Business-to-business (B2B) is now more competitive than ever. Remaining competitive in the electronics manufacturing industry requires businesses to change, adapt, and improve. But, there are many barriers to improvement. How does your organization solve problems and drive improvements?

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Manufacturing Skill Development at Epec Never Stops

Written by Marc Leclair - Vice President of Operations
Posted on August 28, 2015 at 3:18 PM

At Epec, we take workforce training very seriously. We readily invest in workforce education because it is a time-tested, proven path to increased productivity and customer satisfaction. In our experience, the educated worker is not only productive, they are adaptable problem solvers focused on satisfying our customers' most demanding needs.

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