--- title: Why Disaster Recovery Planning Is Important For Any Business description: As a business owner in New England you should read this blog post to know why a disaster recovery planning is important for any business. image: https://blog.epectec.com/hubfs/Blog/epec-headquarters-covered-in-snow.jpg --- [![Epec Engineered Technologies](https://www.epectec.com/images/logo.png "Epec Engineered Technologies")](https://www.epectec.com/) [![Epec Engineered Technologies](https://www.epectec.com/images/logo.png "Epec Engineered Technologies")](https://www.epectec.com/) - [Articles](https://www.epectec.com/articles/) - [Blog](https://blog.epectec.com/) - [Webinars](https://www.epectec.com/webinar/) - [Videos](https://www.epectec.com/videos/) - [Case Studies](https://www.epectec.com/case-studies/) - [News & Events](https://www.epectec.com/news/) - [Customer Portal](https://system.netsuite.com/c.406760/site/NSlogin.html) - [About](https://www.epectec.com/about/overview/) - Back - [Company Overview](https://www.epectec.com/about/overview/) - 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[Register](https://secure.epecpcb.com/epec/index2.jsp) - [Home](https://www.epectec.com/) - [Blog](https://blog.epectec.com/) - Why Disaster Recovery Planning Is Important For Any Business Share This Page: [LinkedIn](https://blog.epectec.com/#linkedin) [X](https://blog.epectec.com/#x) [Facebook](https://blog.epectec.com/#facebook) [Email](https://blog.epectec.com/#email) # Why Disaster Recovery Planning Is Important For Any Business [![Ed McMahon](https://blog.epectec.com/hubfs/Blog-Authors/ed-mchmahon.jpg "Ed McMahon")](https://blog.epectec.com/author/ed-mcmahon) Written by [Ed McMahon](https://blog.epectec.com/author/ed-mcmahon) Posted on March 12, 2015 at 3:32 PM ![Ed McMahon](https://blog.epectec.com/hubfs/Blog-Authors/ed-mchmahon.jpg "Ed McMahon") - [Tweet](https://twitter.com/share) When we sat down in 2005 to develop our IT infrastructure plan for the company, I was unsure of why we spent so much time evaluating every investment in terms of what we would do in case of a disaster. Well, this winter, I found out why that was so important. While not technically a disaster, [New England had the most snow](https://www.weather.com/news/news/new-england-boston-record-snow-tracker) that we have had in over 20 years (with more to come it appears). We had 10 days when the kids had no school and each time more than 5 inches of snow covered the roads making driving impassable. Keeping our employees safe and making sure they did not spend hours in their car trying to make the 10–20-mile drive into work was a huge priority. Before 2005, all of these issues would have caused our company to close down, meaning that we would not be able to service our customers in the way that they have come to expect. ![Epec Headquarters Covered in Snow](https://blog.epectec.com/hs-fs/hubfs/Blog/epec-headquarters-covered-in-snow.jpg?width=800&name=epec-headquarters-covered-in-snow.jpg "Epec Headquarters Covered in Snow") *Epec Engineered Technologies Headquarters Covered in Snow* ## Results of Disaster Recovery Planning in the Manufacturing Industry Because our team spent so much time developing our disaster recovery plan, we were able to operate at 100% even though the snow kept coming. Some of the things that allowed us to continue to operate included: - Having a [cloud based ERP system](https://www.epectec.com/news/2015/epec-takes-us-manufacturing-to-the-cloud.html) and the balance of our IT infrastructure located at a secure offsite data center with backup power meant that we didn’t have to worry about our employees being able to get into our system and manage customer’s quotes, put in orders or get other information. - Our investment in our state-of-the-art VOIP phone system allowed us to transfer our main incoming phone number to our location in Largo, Florida. When the phone was answered in FL it was transferred back to the employee’s cell phone with the caller never knowing. This allowed many of our employees to work from home and be very productive. - 98% of our employees have company laptops, making it possible to work remotely. With a handful of state of emergencies declared over the past months, we ensured our employees were able to work from home for their safety. - Having such a [deep relationship with UPS](https://compass.ups.com/three-ways-high-tech-companies-are-lowering-costs/) allowed us to work with them very early every day to best understand their plans. Having a 5am call with the Regional Operations people gave us insight as to how to best plan our shipment schedule to meet customer requirements. If we knew that they were going to be pulling their drivers off the road because of unsafe conditions, we would make sure that our shipments were picked up well before that. These are just a few of the things that allowed us to keep operating, along with the fact that we have multiple locations in the US to provide backup if necessary. ## Summary While all of us here in New England have all had enough of this snow, it’s good to know that even in the worst conditions, our disaster recovery plan holds up to a disaster itself. Without firm disaster recovery planning, manufacturers risk creating more problems in an already [unforgiving industry](https://blog.epectec.com/what-the-ttm-viasystems-merger-means-for-the-pcb-industry). --- ## Key Takeaways - **Disaster recovery planning ensures business continuity:** Epec’s detailed disaster recovery plan allowed operations to continue at 100% capacity during severe winter storms that shut down most of New England. - **Cloud-based systems enable remote productivity:** Hosting the ERP system and IT infrastructure offsite with backup power ensured employees could access critical systems and manage customer needs from anywhere. - **Flexible communication systems are essential:** The VOIP phone system and remote call routing let employees answer customer calls seamlessly from home or other locations, maintaining uninterrupted service. - **Preparedness extends beyond technology:** Early coordination with logistics partners like UPS allowed Epec to adjust shipment schedules based on weather conditions and keep deliveries on track. - **Multiple operational locations provide resilience:** Having additional U.S. facilities and remote-ready staff created built-in redundancy, protecting both employee safety and customer satisfaction during disruptions. - [Tweet](https://twitter.com/share) Topics: [Electronics Industry](https://blog.epectec.com/topic/electronics-industry) --- [Next](https://blog.epectec.com/dealing-with-cable-assembly-obsolescence) | [All posts](https://blog.epectec.com/all) | [Previous](https://blog.epectec.com/adhesive-and-adhesiveless-polyimide-flex-core-material-types) [![New Call-to-action](https://no-cache.hubspot.com/cta/default/707152/63b5fa65-c8f1-4195-b99f-863ec046fe0e.png)](https://cta-redirect.hubspot.com/cta/redirect/707152/63b5fa65-c8f1-4195-b99f-863ec046fe0e) ## Leave a Comment --- ## Related Posts --- ### Recent Posts --- ### Posts by Topic - [Printed Circuit Boards (157)](https://blog.epectec.com/topic/printed-circuit-boards) - [Product Design (132)](https://blog.epectec.com/topic/product-design) - [Battery Packs (118)](https://blog.epectec.com/topic/battery-packs) - [Cable Assemblies (99)](https://blog.epectec.com/topic/cable-assemblies) - [Flex & Rigid-Flex PCB's (92)](https://blog.epectec.com/topic/flex-rigid-flex-pcbs) - [Electronics Industry (61)](https://blog.epectec.com/topic/electronics-industry) - [User Interfaces (54)](https://blog.epectec.com/topic/user-interfaces) - [Quality Solutions (32)](https://blog.epectec.com/topic/quality-solutions) - [Flexible Heaters (30)](https://blog.epectec.com/topic/flexible-heaters) - [Events, Training, and Support (9)](https://blog.epectec.com/topic/events-training-and-support) - [RF Products (7)](https://blog.epectec.com/topic/rf-products) - [CNC Machining (3)](https://blog.epectec.com/topic/cnc-machining) - [Fans & Motors (1)](https://blog.epectec.com/topic/fans-motors) See All --- --- ### Need Help with A Project? 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All Rights Reserved. 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