7 Advantages of Using a Full Service HMI Supplier

Steven J Goodman - User Interface & Cable Assembly Product Manager
Written by Steven J Goodman - User Interface & Cable Assembly Product Manager
Posted on August 25, 2017 at 3:39 PM

Manufacturing complete human-machine interface (HMI) assemblies can be a complex and difficult journey, which is especially true if it involves more than one supplier. This blog post mentions a few of the great advantages of being able to work with a single full service HMI supplier.

1. All Under One Roof

Working with a single entity that receives the entire scope of work and all of the requirement documents makes it a lot easier to capture all of the application requirements in a single HMI design.

This also creates a level of accountability for one company and design team so that the customer doesn’t need to play referee during the initial start-up phase when there are always scope changes and functionality that wasn’t accounted for.

With more than one company involved it is easy to forget who was told what and if all of the requirements were passed on to all affected parties.

Cable Assemblies Home

Various Components of a User Interfaces Assembly

Various Components of a User Interface Assembly 


2. Rapid Speed

Requiring the ability to rapidly change your HMI design and update all BOM components on the fly is common when developing custom user interface assemblies. If the location of a dome switch needs to move, this will impact the overlay, membrane switch, and possibly the flex tail exit location.

This can be better managed and done faster by a full service HMI supplier, instead of having to contact two or more suppliers when a design change occurs.

3. Troubleshooting and Debugging

It’s easy to simply blame another supplier for the root cause of a product failure. The full service HMI supplier that owns the entire scope of work can better analyze, troubleshoot, and fix an issue if they own the design.

For example, this minimizes risk during the integration phase of serial interface connections, when only working with one supplier has the ability to design and test serial communication bus real-time.

4. Schedule Recovery

A one-stop-shop style HMI supplier owns their own destiny and can develop and execute a recovery plan vs being paced by another vendor on an item on the critical path.

5. Lower Risk

One PO, one P/N, one vendor, one shipping transaction = less risk.

Faster time to market is an important factor in many cases for OEMs. A lot of the pieces on a SMART HMI are delicately integrated into one another. Using one company to manufacture the entire assembly allows all of the components to be in design at the same time as the teams are working together to ensure that all changes are quickly integrated through the design.

This also reduces cost as if you have a mechanical, electrical, and software developers that are different and charging by the hour, every change creates additional expense.

6. Engineering Solutions

If a customer wants a change to be made, a company that is doing the project can focus on the best solution for the customer and not the solution that creates more billable hours.

Want to add more functionality? The mechanical designer wants to add another button and LEDs which increases his scope while the software team wants to develop more graphics and logic to solve the problem.

Which one is better? With a full service supplier, the best and most cost effective solution will quickly surface.

7. Reduction In Production Cost

Most SMART HMIs can have over twenty different functional layers in a design, which would mean having to manage documentation, receive in, inspect, assemble, program, and test that many different items.

Customers can have one final assembly to inspect by using a document storage program like Box, they will also have instant access to the most up to date drawings instantly.


Topics: User Interfaces


Analyzing the Pros and Cons of Human-Machine Interface Technology

Leave a Comment